Refund And Cancellation policy

At Xlsolar, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return policy to ensure that you are satisfied with your purchase.

Eligibility for Returns: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Returns must be made within 21 days of the original purchase date.

Return Process:
To initiate a return, please contact us via email or phone with your order number and reason for the return. Our customer service team will provide you with instructions on how to proceed with your return.

Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. After Inspection, if approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Return Shipping:
Customers are responsible for paying the return shipping costs. However, if your return is due to an error on our part, we will cover the return shipping costs.

We appreciate your business and are committed to providing you with the best possible shopping experience. If you have any questions or concerns about our return policy, please do not hesitate to contact us.